Life is either getting stranger or I'm getting too old to keep up. Here is the latest of many fiascoes that just occurred. I declared today, "self improvement day" and made a dental appointment for a cleaning and then I thought of the little bump in my left ear lobe that has been bothering me for about 60 years. I was in the 5th grade when a classmate told me at lunch hour that he had a bump in his ear lobe and I searched mine and found I had the same thing. It's never bothered me enough to do anything about it, but today being SELF IMPROVEMENT DAY, why not?
I called United Healthcare and the first doctor they gave me was a guy that I lived with his ex-wife for about a year. Probably not a good idea to see him under these circumstances, I could lose an ear, huh? The next 2 were disconnected, so I asked the nice young lady to do my footwork and try some more for me. She starts telling me that I need a referral from my primary care physician and I explain that I've never needed this in the past and she didn't have an answer. By the way, she sounded about 18 years old. I decided this was a wild goose chase and begged off and hung up. While driving to run some errands, I got a call from a doctor's office. I asked which doctor's office she was calling from and she didn't know, explaining there were 15 doctors that she worked for. I had to blow her off, as I was driving and she wanted my insurance ID number. An hour later I returned her call, but she said she couldn't speak with me to schedule anything without a referral. What the.....? Now I call my Primary Care Physician who will from this point forward be referred to as PCP. A voice answered that frankly I could not identify as to gender. I told "it" I needed a referral from Dr. Taxin. "It" asked, had I seen Dr. Taxin before and I replied, yes. Then, did you see him for the reason you want a referral? I knew if I answered no, he would tell me that I needed to make an appointment with him, for the issue. I replied, I think so. (not good enough). "It" answered, if you don't know for sure, you'll have to make an appointment as there is no record of him seeing me for a bump in my ear. (Damn, they kept records) However Dr. Taxin doesn't have any appointments available for a long time, but I can see Dr. Meres on Monday. Do I want the appointment? I said, "Are you kidding me? I have to make an appointment with a total stranger, to get a referral to see a dermatologist that I've never even heard of and no one will even tell me his name? Do I want the appointment or not? I told "it" that I needed to consult with my social director and I'll get back with you!
I do need to ask one question. Who is paying for 2 appointments, because it's not me. I have Medicare thankfully, so all of you and I are paying for this ridiculous system!